Refund and Cancellation Policy

Refund Eligibility

14-Day Refund Window

You may request a full refund within 14 days of your initial subscription purchase date. This policy follows Paddle's standard buyer terms to ensure compliance with consumer protection laws.

Subscription Cancellation

You may cancel your monthly subscription at any time. Upon cancellation, you will retain access to the service until the end of your current billing cycle. No further charges will be incurred.

Refund Process

How to Request a Refund

To request a refund, please contact our customer support team within the eligible timeframe. Include the following information:

  • Your order number and purchase date
  • Email address used for the purchase
  • Any relevant details about technical issues experienced

Refund Timeline

We will process eligible refunds within 14 days of receiving your request. Refunds will be issued using the same payment method used for the original transaction.

Non-Refundable Items

The following are not eligible for refunds under any circumstances:

  • Subscription periods that have been fully used or accessed
  • Custom integrations or setup fees (if applicable)
  • Payments made more than 14 days prior to the refund request
  • Services terminated due to violation of our Terms of Service

Digital Content Acknowledgment

By downloading, accessing, or using our software service, you acknowledge that you have received digital content and consent to immediate performance of this agreement. You understand that your right of withdrawal may be affected once you begin using the service.